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Logisss (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your data when you visit our website https://logisss.com/ or use our mobile application (collectively referred to as the “Services”).

By accessing or using our Services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information You Provide

  • Name, email address, phone number, shipping address, and billing address

  • Payment details (processed securely through our payment partners; we do not store full card details)

  • Account login details (if you create an account)

  • Any other information you voluntarily provide when contacting us or making a purchase

b. Automatically Collected Information

  • Device type, browser type, IP address, operating system

  • Pages visited, time spent, and browsing activity

  • App usage data and crash reports

  • Cookies and similar tracking technologies (see Section 8)

c. Information from Third Parties

  • Payment processors

  • Delivery partners

  • Shopify platform analytics

2. How We Use Your Information

We use the collected information to:

  • Process and fulfill your orders

  • Provide customer support

  • Improve our website, mobile app, and products

  • Personalize your shopping experience

  • Send promotional emails and updates (you can opt-out anytime)

  • Detect and prevent fraudulent transactions

  • Comply with legal obligations under Qatar law

3. Sharing Your Information

We do not sell your personal information. However, we may share your data with:

  • Service Providers: Shopify, payment gateways, delivery companies, marketing agencies

  • Legal Authorities: If required by Qatari law or court order

  • Business Transfers: If our business is merged, sold, or restructured

4. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

5. Data Protection & Security

  • We implement SSL encryption and secure payment processing

  • We store data on secure servers compliant with Shopify’s security standards

  • Mobile app data is encrypted in transit and at rest

However, no method of transmission over the internet or mobile networks is 100% secure.

6. Your Rights (Under Qatar Law)

You have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate information

  • Withdraw consent to data processing

  • Request deletion of your data (subject to legal obligations)

To exercise your rights, contact us at info@logiss.com.

7. Children's Privacy

Our Services are not directed to individuals under 18. We do not knowingly collect personal information from minors.

8. Cookies & Tracking Technologies

We use cookies to:

  • Enable site functionality

  • Remember your preferences

  • Analyze site traffic

  • Deliver targeted advertising

You can manage cookie preferences in your browser settings.

9. Third-Party Services

Our website and app may contain links to third-party sites. We are not responsible for their privacy practices.

10. Changes to This Privacy Policy

We may update this policy from time to time. Changes will be posted on this page with the updated date.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Logisss
📧 Email: info@logiss.com
🌐 Website: https://logisss.com/
📍 Location: Doha, Qatar